Charlotte Street Computer Remote Assistance

Charlotte Street Computers is now offering remote assistance through Virtual Network Computing.
We can now assist customers in home from our office, instantly and efficently.

To begin, please call and make an appointment at: (828) 225-6600 and let us know that you are interested in the remote assistance program. Then you'll need to download and run

this program by clicking on this text or the image of the remote above and selecting 'Run' from the popup window (it may appear twice). This will allow you to connect to our server and then we can begin to assist you remotely. When the program runs, you'll see a screen similar to this:

and you'll need to double click on the text
"Charlotte St. Computers Remote Assistance" to initiate the connection to our remote assistance program.




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